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Service and Support

* Predict the user's needs constantly, produce the high-standard and high-quality products

* Everything proceeds from first of user, guarantee to deliver in time and offer the swift and high- quality after-sale service.

This it is our company eternal two aims not ~ed! For a long time, the company always regards quality as the life, users are God. Our company at selling products , enclose with products corresponding products case inventory , certificate of quality , equipment produce factory's serial number, set up customer's service files according to the sales contract. The service content after sale includes mainly: Installation , debugging of the equipment, guide and operate at the scene, technological consultation ,etc..

>> The concrete terms of service are as follows:

First. Own quality of the products is problematic, the three guarantees of one year (caveat

vendor , guaranteeing replacement , Bao Xiu), lifetime maintenance.

Two. The customer buys the wanton type products of compan-y, will send someone to debug free , will train the attenbant , guarantee regularly.

Three. In guarantee period, the products purchased are formed a complete set, installed correctly, after debug-

ging, could not reach the requirement of tech-nical specification of the products, our company sends the technological engineer to debug. If belong to the question that product quality causes , exempt from and debug the expenses and change a piece of expenses; If debugged not to still reach the requirement of technolo-gy, our company changes the products free.

Four. In guarantee period , are operating products quality problems appearing correctly ac-cording to the operation instructions , belong to the range of guaranteeing , exempt from the maintenance cost (except quick-wear parts).

>> Special explaination:

1).Guarantee period in order to order goods initial date invoice as accurate; The fashion has not opened the invoice such as picking up goods, subject to date of picking up goods; To the products that are made available to the users by our company, that both sides hand over and sign date serves as the standard.

2).Do not guarantee the range in following situation: Incorrect to transport , install , maintain , use or dismantle , repack the damage caused by oneself ; Can't resist the damage that the factor cause while being other.



 
   

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